Mastering Crucial Conversations: Unlocking the Power of Effective Communication
Crucial Conversations: Tools for Talking When Stakes are High" is a book co-authored by Joseph Grenny, Kerry Patterson, Ron McMillan, and Al Switzler
Crucial Influence: Leadership Skills to Create Lasting Behavior Change
"Crucial Influence: Leadership Skills to Create Lasting Behavior Change" by Joseph Grenny, Kerry Patterson, David Maxfield, and Ron McMillan
Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior
"Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior," by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler.
Crucial Confrontations: Tools for resolving broken promises, violated expectations, and bad behavior
"Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior" by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler.